Restaurant supervisor | Kylesku Hotel
Kylesku Hotel Helen Lucas Architects 4 Y7 Z4908 Photograph by Angus Bremner

Restaurant Supervisor 

Kylesku Hotel, Restaurant and Bar

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Job Summary

Our Restaurant has an amazing reputation for its outstanding food and service and we are now looking for a positive, ambitious, and energetic individual to join our Front of The House Team.

You will be assisting our Executive Team in leading a Team in the delivery of an exceptional guest experience.

How to apply

Send your CV and covering letter to: simone@kyleskuhotel.co.uk

Desirable skills 

  • Previous experience at supervisor level.
  • Be an excellent and confident communicator who will take a hands-on approach to the role and be a true ambassador of excellent service.
  • Work well under pressure in a busy environment .
  • Inspire, motivate, and lead the Team to achieve an excellent guest experience.

So, if you have the right mix of experience, ambition and dedication, along with a good sense of fun and an appetite for the beautiful Scottish wilderness, then we want you on our team!

Work hours/environment/location

We are located in one of the most remote yet stunning parts of the Scottish Highlands but what we offer is really unique. Being located on the world-renowned North Coast 500 there is always a great buzz about the place and great characters to meet.

Working at Kylesku isn’t just about work, you have the great outdoors at your feet so you can create your own adventures every single day. That said, your working day can be very busy especially during the summer months but a great work/life balance is encouraged. With our inspirational, remote location we attract high levels of trade which keep us busy and out of mischief!

We have live-in accommodation available, suited to individuals or couples.

Responsibilities and Duties

  • Providing intuitive service with an absolute understanding of our guest needs to create exceptional services experiences
  • Ensuring excellent customer service at all the time and dealing with guests feedback.
  • Assigning tasks and coordination shift patterns , timetables and staff leave.
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

Heres' what you get when you join our team!

  • For this fantastic role we are offering £23-25k per annum, depending on your experience. 
  • You can also earn up to £3k per annum in gratuities/tips which we pay out monthly.
  • We have a lovely staff uniform – practical but stylish. On your first day you will also receive your new-starter Goodie Bag to welcome you to the team.
  • Delicious free staff meals when you are working on shift. We offer healthy options but some nice treats too!
  • You will get an additional day off to celebrate your birthday, we are big on celebrating YOU!

In addition to this we also offer a range of wonderful benefits and rewards:

Development, Training….Rewards & Recognition

We strive to nurture and develop our people so you will receive an ongoing training programme and we will work closely with you on your Personal Development Plan. There will be opportunities to train across different departments and gain recognised qualifications. We work with amazing local suppliers and producers so our training sessions can be super fun and interactive! Every day is a school day as they say!

There are plenty of opportunities to further your career not just here at Kylesku Hotel but also at our other Highland Coast Hotels. The possibilities are endless if you show dedication and team spirit!

Our Starfish Rewards & Recognition programme celebrates all the wonderful little things we do each day that make a big difference to our lovely guests and each other.

And if you have likeminded friends that you think would make a great addition to our team, we offer a generous Friend Referral Scheme.

Supporting your Heath & Wellbeing

We are a busy team and it’s important that we all strike a healthy work/life balance to be the best and most productive versions of ourselves. Here are just some of the ways that we will help you do this:

  • We offer a shared gym membership for our local leisure centre
  • You can take advantage of the cycle to work scheme and receive up to 42% off a new bike and accessories
  • If you wear glasses we will support with a contribution towards a new pair of specs
  • All team members have access to an Employee Assistance Programme for confidential support and advice for you and your family
  • Every week we send out helpful hints and tips to support your health and wellbeing
We like to come together outside of work

We love to let our hair down and socialise when we can so here’s what you can expect:

  • Seasonal staff parties and local social events
  • ‘Family dinners’ where we come together as a team to relax and enjoy good company and great food
  • ‘All About Us’ Afternoons – getting together to share an ice cream or pizza and a good old blether!
Be our guest, and bring your friends and family too!

Experience what our guests do with discounts in the restaurant, bar and when staying overnight in Kylesku Hotel or any Highland Coast Hotel:

  • 50% discount off bed & breakfast during the months of October to March (inclusive)
  • 50% discount in our restaurants all year round
  • 30% discount in our bars all year round
Extra benefits for team members that stay in staff accommodation:

In addition to all of the above, you will also receive:

  • Staff accommodation including TV, TV Licence and Wi-Fi
  • Two sets of new bedding and one bath towel
  • Welcome pack including everything you need to get you started
  • Travel allowance for you to reach us when you start your contract, and one return visit home per season paid for by us (UK ONLY).
  • Fortnightly grocery shop with a click and collect service
  • Access to discounted staff meals with a menu planner and healthy options
  • Where available, shared use of hotel bikes, golf clubs and paddle boards (or discounted rates with our experience partners)
  • One guest to stay for a short period per season in your staff accommodation

About Highland Coast Hotels

We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that’s what we look for. We encourage curiosity, energy, passion and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It’s important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours and lots of other lovely perks.

Find out more at highlandcoasthotels.com